Radivojević, M., Radivojević, D., Vasiljević, Đorđo and Raguž, L. 2024. Offering services and self-service in intelligent public administration. JeDEM - eJournal of eDemocracy and Open Government. 16, 1 (Sep. 2024), 168–185. DOI:https://doi.org/10.29379/jedem.v16i1.878.