PANEVA, T.; BENČINA, J. Development of a parsimonious evaluation model to support one-stop shop implementation . JeDEM - eJournal of eDemocracy and Open Government, [S. l.], v. 17, n. 2, p. 1–30, 2025. DOI: 10.29379/jedem.v17i2.961. Disponível em: https://jedem.org/index.php/jedem/article/view/961. Acesso em: 28 may. 2026.