THAPALIYA, P.; ESICHAIKUL, V. The impact of e-government on public services: Access, efficiency, and quality in Kathmandu metropolitan city . JeDEM - eJournal of eDemocracy and Open Government, [S. l.], v. 17, n. 1, p. 65–79, 2025. DOI: 10.29379/jedem.v17i1.972. Disponível em: https://jedem.org/index.php/jedem/article/view/972. Acesso em: 15 apr. 2026.