NIELSEN, M. M. eGovernance frameworks for successful citizen use of online services: A Danish-Japanese comparative analysis. JeDEM - eJournal of eDemocracy and Open Government, [S. l.], v. 9, n. 2, p. 68–109, 2017. DOI: 10.29379/jedem.v9i2.462. Disponível em: https://jedem.org/index.php/jedem/article/view/462. Acesso em: 16 apr. 2024.