A Platform for Closing the Open Data Feedback Loop Based on Web2.0 Functionality

  • Charalampos Alexopoulos University of the Aegean, Department of Information and Communication Systems Engineering
  • Euripidis Loukis University of the Aegean, Department of Information and Communication Systems Engineering
  • Yannis Charalabidis University of the Aegean, Department of Information and Communication Systems Engineering
Keywords: open government data, public sector information, e-infrastructures Web 2.0, social media

Abstract

One essential element of open data ecosystems concerns their development through feedback loops, discussions and dynamic supplier and user interactions. These user-centric features communicate the users’ needs to the open data community as well to the public sector bodies responsible for data publication. Addressing these needs by the corresponding public sector bodies or even by utilising the power of the community as ENGAGE supports will actually accelerate innovation. However, these elements appear barely to be part of existing open data practices. We conducted a survey which showed that most professional open data users did not know at least one open data infrastructure that enabled five specific types of discussion and feedback mechanisms. The survey showed that much can still be done to improve feedback and discussion on open data infrastructures. In this paper we discuss an open data platform which has started to contribute to filling this gap and present a usage scenario explaining the sequence of the underlined functionality. The discussed ENGAGE open data infrastructure combines functionalities to close the feedback loop and to return information to public authorities for better open data use and publication as well as establishing communication channels between stakeholders. This may effectively lead to the stimulation and facilitation of value generation from open data, as such functionality position the user at the centre of the open data publication process.

Author Biographies

Charalampos Alexopoulos, University of the Aegean, Department of Information and Communication Systems Engineering

Charalampos Alexopoulos is a researcher at the Information Systems Laboratory of the University of the Aegean working on high-level policy making, research and pilot application in FP7. He is a computer science graduate from the University of Peloponnese with MSc in management information systems from the University of the Aegean. His research interest lies in the areas of open data, interoperability and IS evaluation, see https://www.linkedin.com/in/xalexopoulos

Euripidis Loukis, University of the Aegean, Department of Information and Communication Systems Engineering
Dr. Euripidis Loukis is Associate Professor of Information Systems and Decision Support Systems at the University of the Aegean. Formerly he has been Information Systems Advisor at the Ministry to the Presidency of the Government of Greece, Technical Director of the Program of Modernization of Greek Public Administration of the Second Community Support Framework and National Representative of Greece in the programs ‘Telematics’ and ‘IDA’ (Interchange of Data between Administrations) of the European Union. He is the author of numerous scientific articles in international journals and conferences. His current research interests include e-government, e-participation, information systems impact and internal/external determinants, business process adaptation and medical decision support systems.
Yannis Charalabidis, University of the Aegean, Department of Information and Communication Systems Engineering
Dr. Yannis Charalabidis is Assistant Professor in the University of the Aegean, in the area of eGovernance Information Systems, coordinating policy making, research and pilot application projects for governments and enterprises worldwide. A computer engineer with a PhD in complex information systems, he has been employed for several years as an executive director in Singular IT Group, leading software development and company expansion in Europe, India and the US. He has also been the coordinator or technical leader in numerous FP6, FP7 and National research projects in the areas of eBusiness and eGovernance. He is a contributing member in several standardisation and technology policy committees. He writes and teaches on Government Service Systems, Enterprise Interoperability, Government Transformation and Citizen Participation.
Published
2014-11-14
How to Cite
Alexopoulos, C., Loukis, E., & Charalabidis, Y. (2014). A Platform for Closing the Open Data Feedback Loop Based on Web2.0 Functionality. JeDEM - EJournal of EDemocracy and Open Government, 6(1), 62-68. https://doi.org/10.29379/jedem.v6i1.327
Section
Special Issue: Invited Papers