Transforming Government by Leveraging Disruptive Technologies

Identification of Research and Training Needs


  • Maria A. Wimmer University of Koblenz-Landau
  • Gabriela Viale Pereira Danube University Krems
  • Alexander Ronzhyn University of Koblenz-Landau
  • Vera Spitzer University of Koblenz-Landau



digital government, disruptive technologies, research needs, training needs, scenario-technique


While the public sector traditionally lags behind business in innovation, significant changes are anticipated with the broad diffusion of so-called disruptive technologies. The use of such technologies in public service, along with possible benefits, need to be well researched, and challenges be carefully discussed, analysed and evaluated. This paper applies scenario-based science and technology roadmapping to identify research and training needs in the implementation of disruptive technologies in public service. 70 experts reviewed 13 future scenarios and derived a number of research and training needs regarding internet of things, artificial intelligence, virtual and augmented reality, big data and other disruptive technologies. The identified needs serve as a starting point for a broader and more informed discussion about how such new (disruptive) technologies can be successfully deployed in the public sector - leveraging the benefits of these technologies while at the same time constraining the drawbacks affiliated with them.


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How to Cite

Wimmer, M. A., Viale Pereira, G., Ronzhyn, A., & Spitzer, V. (2020). Transforming Government by Leveraging Disruptive Technologies: Identification of Research and Training Needs. JeDEM - EJournal of EDemocracy and Open Government, 12(1), 87–113.



Research Papers