Transforming Government by Leveraging Disruptive Technologies
Identification of Research and Training Needs
Keywords:digital government, disruptive technologies, research needs, training needs, scenario-technique
While the public sector traditionally lags behind business in innovation, significant changes are anticipated with the broad diffusion of so-called disruptive technologies. The use of such technologies in public service, along with possible benefits, need to be well researched, and challenges be carefully discussed, analysed and evaluated. This paper applies scenario-based science and technology roadmapping to identify research and training needs in the implementation of disruptive technologies in public service. 70 experts reviewed 13 future scenarios and derived a number of research and training needs regarding internet of things, artificial intelligence, virtual and augmented reality, big data and other disruptive technologies. The identified needs serve as a starting point for a broader and more informed discussion about how such new (disruptive) technologies can be successfully deployed in the public sector - leveraging the benefits of these technologies while at the same time constraining the drawbacks affiliated with them.
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Copyright (c) 2020 Maria A. Wimmer, Gabriela Viale Pereira, Alexander Ronzhyn, Vera Spitzer
This work is licensed under a Creative Commons Attribution 3.0 International License.
JeDEM is a peer-reviewed, open-access journal (ISSN: 2075-9517). All journal content, except where otherwise noted, is licensed under the Creative Commons Attribution 3.0 Austria (CC BY 3.0) License.