The Institutionalization of e-Democracy: Challenges, Risks and Future Directions in an Indian Context


  • Dr. Divya Kirti Gupta Associate Professor, GITAM Hyderabad Business School, GITAM (Deemed to be University), Rudraram, Patancheru Mandal, Hyderabad, Telangana
  • Dr. Ashish Kumar Biswas Assistant Professor (Marketing), Narsee Monjee Institute of Management Studies University - Hyderabad Campus: Secunderabad, Hyderabad, IN



e-Democracy,, ICT, Democracy, e-Government, Digital Democracy, Internet Democracy, e-Participation


This conceptual paper attempts to understand the necessity of intertwining Democracy and e-Democracy for the success of institutionalization of e-Democracy. In this respect, it proposes the "Four-Forces Framework of Democracy" and their Drivers. The paper also explores the challenges that e-Democracy may face in its growth and evolution, highlights the risks involved in ignoring the challenges, and suggests the future direction. In the present scenario, there is a considerable push for Information and Communication Technology (ICT). The paper discusses whether this will lead to the strengthening of people's voice and empowerment of the individual and collective aspirations. Societies in their evolution develop cultural contexts, social and ethnic values. It is a challenge for any e-Democracy to integrate them into its mechanisms. In the Indian context, it is essential to develop foresight on how e-Democracy gears-up to also address various contradictions and conflicts, which are possible due to the digital-divide, multitude of people's aspirations, socio-cultural diversity, space for democratic thinking, etc. Keeping many aspects of Democracy and governance into consideration, the paper focuses on how ICT and e-Democracy will honour people's aspirations in the coming years, to keep the public, individual, and society, vibrant and democratically functioning.


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How to Cite

Gupta, D. K., & Biswas, A. K. (2021). The Institutionalization of e-Democracy: Challenges, Risks and Future Directions in an Indian Context . JeDEM - EJournal of EDemocracy and Open Government, 13(1), 127–143.