Making Sense of Gov 2.0 Strategies: “No Citizens, No Party”


  • Enrico Ferro ISMB -Istituto Superiore Mario Boella
  • Francesco Molinari 21C Consultancy



Gov 2.0, Web 2.0, Mobile Participation, mParticipation, Social Computing, Digital Divide


One of the main factors contributing to the limited impact of eParticipation projects is the presence of a high level of social complexity that has been identified by Macintosh as one of the five challenges in the implementation of eParticipation practices. How to make sense of social complexity is still an open issue as well as the way governments can take benefit from the wealth of information that is already available on their constituencies’ collective behaviour. In this paper, we contend that the presence of a considerable variance in terms of political interests, educational level and technological skills makes it very difficult to design workable and effective systems to support participation. A modular strategy is then recommended requiring policy designers to make a step towards citizens rather than expecting the citizenry to move their content production activity onto the “official” spaces created for ad hoc participation.


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Author Biographies

Enrico Ferro, ISMB -Istituto Superiore Mario Boella

Enrico Ferro is an adjunct Professor at the Polytechnic of Turin where he lectures on innovation management in the public sector. He also covers a senior researcher position at the Mario Boella Institute (ISMB) where is in charge of the research and policy intelligence activities of the Technology and Business Intelligence Area. Dr. Ferro has authored numerous academic peer reviewed publications and worked in a number of EU funded projects with roles ranging from scientific supervisor to senior expert. He is actively involved in the organization of a number of international academic events dealing with eGovernment, eInclusion and eParticipation (eGOV, DGO, HICSS).

Francesco Molinari, 21C Consultancy

Francesco Molinari is an independent research and project manager for several public and private organizations in Europe, from 2009 on being associate to the London based 21C Consultancy firm. Between 2007 and 2008 he has joined the International Research Unit at ALTEC SA, the second largest ICT Company of Greece for R&D expenditure, holding the responsibility for eGovernment research. Between 2003 and 2006 he has been a contract professor at Pisa University, designer of the eGovernment module at the Political Science Faculty. His background also includes a 5-years service as strategic advisor of a middle-sized Italian City Mayor.




How to Cite

Ferro, E., & Molinari, F. (2010). Making Sense of Gov 2.0 Strategies: “No Citizens, No Party”. JeDEM - EJournal of EDemocracy and Open Government, 2(1), 56–68.



Research Papers