Vol. 16 No. 2 (2024): Special Issue EGOV Conference

Volume 16, Issue 2 is based on the 2023 EGOV-CeDEM-ePart conference, held in Budapest, Hungary. Participants were invited to submit their conference papers or keynotes to JeDEM, eJournal of eDemocracy and Open Government. The papers published in this issue contribute to addressing the digital transformation of public services and provide insights into how technology can reshape public services and participation.

Published: 13.11.2024

Editorial

Editorial 16(2)

Andrea Chapman

i-ii
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Special Issue: EGOV Conference

Frontline workers’ role in digital self-service co-production: Channel promoters, digital helpers, or intermediators

Hanne Höglund Rydén, Sara Hofmann

1-27
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Looking beyond “the tool itself”: Towards a political systems understanding of e-participation

Martin Karlsson, Magnus Adenskog

28-48
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Between continuity and change: A longitudinal analysis of Swedish local government digitalization strategies

Aya Rizk, Leif Sundberg, Marcus Heidlund, Daniel Toll

49-73
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Dynamic capabilities in the public sector: Research agenda in the context of digital transformation

Larissa Galdino de Magalhães Santos

74-87
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Vol. 16 No. 2 (2024): Special Issue EGOV Conference

Editorial

Editorial 16(2)

Special Issue: EGOV Conference

Frontline workers’ role in digital self-service co-production: Channel promoters, digital helpers, or intermediators

Looking beyond “the tool itself”: Towards a political systems understanding of e-participation

Between continuity and change: A longitudinal analysis of Swedish local government digitalization strategies

Dynamic capabilities in the public sector: Research agenda in the context of digital transformation

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